MellowSnap Support
If you need help with MellowSnap, please check the information below or contact us by email.
Contact
For app support, purchase issues, bug reports, or feature requests, please contact:
Email: nicechann@gmail.com
Korean support is also available.
Frequently Asked Questions
- If photos are not saved, please check Photo Library permission in iOS Settings.
- If the camera preview is not available, please check Camera permission in iOS Settings.
- If video recording does not include sound, please check Microphone permission in iOS Settings.
- If Pro features are not unlocked after purchase, please try “Restore Purchases” in the app.
- If product information is not displayed, please check your network connection and App Store account status.
About MellowSnap
MellowSnap is a preset camera and photo editing app for capturing and editing everyday moments with soft, natural filters.
You can choose a preset before shooting, import photos from your library, compare before and after, and apply the same filter to multiple photos at once.
MellowSnap Pro
MellowSnap Pro is a one-time in-app purchase that unlocks Pro filters and batch editing features. If you have already purchased Pro, use “Restore Purchases” in the app with the same Apple ID.