Support

MellowTask Support

For app issues, feedback, or feature requests, contact Nicechann Studio by email.

Contact us

Email: nicechann@gmail.com

Please include your device model, OS version, app version, and the steps needed to reproduce the issue.

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Frequently asked questions

My tasks are not syncing across devices.

Confirm that both devices use the same Apple ID and that iCloud Drive and MellowTask’s iCloud access are enabled. Reopen the app after reconnecting to the network to retry synchronization.

How do I restore my Pro purchase?

Open the Pro screen from Settings and choose Restore Purchases. You must be signed in to the App Store with the same Apple ID used for the original purchase.

Apple Reminders integration is not working.

Check MellowTask’s Reminders permission in the Settings app on your iPhone or iPad. If permission was previously denied, you must enable it again from system settings.

The widget is not showing my latest tasks.

Open MellowTask once to finish synchronization, then check the widget again. If it still does not refresh, remove the widget and add it again.

Can I remove ads from the free version?

A one-time Pro purchase removes ads. If you already purchased Pro, use Restore Purchases on the Pro screen.